About MyGSMVillage

MyGSMVillage is a simple repair-support platform built to help people in Nigeria request gadget repairs without the confusion of long project forms, bidding systems or technical language.

Customers tell us what needs repair, share the gadget name, model, contact details, pickup and delivery address, and optional photos or videos. Our team reviews the request, assigns the right technician, arranges logistics where needed, sends a clear quote, and keeps the customer updated from request to completion.

Part of TechBooky Elite

MyGSMVillage is part of TechBooky Elite, a technology company focused on practical digital services, media, platforms and technology-enabled business operations. MyGSMVillage extends that work into consumer gadget support by combining verified technicians, customer care, logistics coordination and digital payments in one simple flow.

Why we exist

Repairing a phone, laptop, TV or other gadget should not feel complicated. Many customers simply need a trusted team to understand the fault, collect the device where applicable, explain the cost, manage the repair, and provide updates. MyGSMVillage is designed around that everyday reality.

• Simple repair requests for non-technical customers.
• Manual technician onboarding and verification by the MyGSMVillage team.
• Pickup and delivery coordination through our logistics process.
• Clear quotes with card payment, bank transfer and receipt-upload options where available.
• Customer dashboards for repair status, payment status and updates.

How we work

Customers can start a repair request from the homepage or from their account. Once submitted, the MyGSMVillage operations team reviews the issue, may contact the customer for clarification, prepares the quote, and updates the repair timeline. Where the customer accepts the quote, work can begin after payment confirmation or after the agreed internal process for that repair.

Technicians are currently onboarded by the MyGSMVillage team rather than through open public registration. This helps us keep verification, quality control and accountability at the centre of the service.

Contact

For customer support, technician onboarding or business enquiries, contact us at tech@mygsmvillage.com or call +234 814 913 1111.